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WGU Information Technology Management QGC1 Sample Questions (Q30-Q35):

NEW QUESTION # 30
Which IT ethics policy discloses some or all of the ways an organization gathers, uses, discloses, and manages customer or client data?

A. Acceptable use
B. Social media
C. Email privacy
D. Information privacy

Answer: D

Explanation:
* Definition of Information Privacy Policy:
* An Information Privacy Policy explains how an organization collects, uses, discloses, and managescustomer or client data.
* It addresses data protection, compliance with legal requirements (e.g., GDPR, HIPAA), and organizational transparency.
* Purpose of an Information Privacy Policy:
* Ensures customers know how their personal data is handled.
* Builds trust and promotes ethical data usage practices.
* Incorrect Options Analysis:
* Email Privacy:Covers email communications but not broader data practices.
* Social Media:Focuses on employee behavior on social platforms, not customer data.
* Acceptable Use:Addresses general IT use policies, not specifically data privacy.
References and Documents of Information Technology Management:
* General Data Protection Regulation (GDPR) Documentation.
* ISO/IEC 27018: Cloud Privacy Framework (ISO Standards).
* ITIL Foundation: Privacy Management in Service Design (Axelos Publications).

NEW QUESTION # 31
Which business impact is attributed to the creation of a knowledge-dependent global society from growth in information industries?

A. Information of Everything
B. Virtual assistant
C. Ambient digital experience
D. Autonomous agent

Answer: A

Explanation:
* Information of Everything (IoE):
* Refers to the phenomenon of using information derived fromevery connected device, system, and userin a knowledge-based global society.
* Growth in information industries enables the collection, analysis, and sharing of vast amounts of data to drive decision-making, automation, and innovation.
* Business Impact:
* Creation of aknowledge-dependent societywhere data is the key driver of value creation and economic growth.
* IoE facilitates smart systems, global connectivity, and the integration of diverse industries.
* Incorrect Options Analysis:
* Autonomous Agent:Refers to self-governing systems, not a societal impact.
* Ambient Digital Experience:Focuses on pervasive and seamless digital interfaces.
* Virtual Assistant:A specific application, not a broad societal impact.
References and Documents of Information Technology Management:
* Gartner's "Top Technology Trends: Information of Everything."
* ITIL 4 Digital Strategy Guide (Axelos Publications).

NEW QUESTION # 32
What is the expert system type of artificial intelligence?

A. A system that attempts to emulate the way a typical human brain works
B. The longest identified stretch of dependent activities measured from start to finish
C. A system that imitates the reasoning processes used by skilled humans
D. Knowledge-based information system that accomplishes specific tasks on behalf of its users

Answer: C

NEW QUESTION # 33
An organization wants to use an application software that increases the cooperation and joint productivity of small teams of employees.
Which application software will serve this need?

A. Collaborative systems
B. Program management
C. Data management
D. Personnel systems

Answer: A

Explanation:
Collaborative systems facilitate teamwork by providing tools for file sharing, communication, and project management. Examples include Microsoft Teams, Slack, and Google Workspace. These systems enhance productivity by enabling real-time collaboration, document sharing, and task management.
References:
* Laudon, K. C., & Laudon, J. P. (2020). Management Information Systems: Managing the Digital Firm.
Pearson.

NEW QUESTION # 34
Which pair of terms describes an add-on that purports to serve a useful function while transmitting user data and displaying pop-up boxes without the user's knowledge or permission?

A. Downtime and uptime
B. Adware and spyware
C. Ethics and cost
D. Hackers and viruses

Answer: B

Explanation:
* Definition of Adware and Spyware:
* Adware:Software that displays unwanted advertisements.
* Spyware:Software that covertly collects user data without consent.
* The combination of adware and spyware often masquerades as a legitimate add-on but operates maliciously.
* Key Characteristics:
* Adware displayspop-up advertisements, while spyware transmitsuser datato external parties.
* Both operatewithout the user's permission or knowledge.
* Incorrect Options Analysis:
* A. Downtime and uptime:Relates to system availability, not malicious software.
* B. Hackers and viruses:Refers to broader cybersecurity threats, not specific software.
* C. Ethics and cost:Unrelated to malicious software behavior.
References and Documents of Information Technology Management:
* "Adware and Spyware: Detection and Prevention" (SANS Institute).
* ITIL Information Security Practices (Axelos).

NEW QUESTION # 35
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